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Welcome to the Pupil and School Support Service

Pupil and School Support work with schools and other educational settings to help pupils with cognition and learning difficulties and other vulnerable groups progress and achieve to the best of their abilities.

We are working with children and young people to:

  • Increase levels of engagement and improve confidence
  • Listen and respond to what pupils and their families tell us and include their ideas and views as part of our feedback to schools

We are working with schools to support:

  • The development of strategic SENCOs, able to lead whole school improvement
  • All teachers and staff to increase their capacity to support pupils with SEN
  • The promotion of inclusive practice, setting aspirational targets and raising attainment
  • Early identification of need and evidence-based intervention

Click on the sliders below to see more information about the service that Pupil and School Support provides to schools:

We work with children and young people to improve outcomes in the following ways:

Increase levels of engagement leading to improved confidence and raised achievement 

Pupils voice is listened to in a non-judgemental way and their opinion is valued, making them feel involved and in control of their own direction.

Pupils and staff have a greater understanding of potential future opportunities with a focus on the steps required to achieve them.

Working with us, schools can improve outcomes in the following ways:

  • Effective SENCOs better able to lead whole school improvement.
  • All teachers and staff have increased capacity to support children and young people with SEN.
  • Barriers to learning are removed, aspirational targets are set and attainment levels raised.
  • Development of high quality of evidence-based involvement
  • Earlier identification and intervention.
  • Schools kept up to date with policies, initiatives and statutory procedures.

Through our work with schools and children and young people, families receive on-going support, guidance and advice accessed by assessment reports, attendance at pupil reviews and parental workshops/seminars. 

Increased confidence to support children and young people at home with their learning is a positive outcome for families of our involvement.

Our staff are highly experienced qualified teachers with a range of expertise in SEN. Particular Strengths include:-

  • Assessment, consultation and advice
  • Needs Analysis
  • Specialist working expertise in Dyslexia
  • Access Arrangements
  • Person Centred Working
  • Tailored Training Programmes
  • Modelling and Strategic Development
  • Collaborative Working with all Access to Education Teams

Download our Annual Report (July 2017)

Download our PSS Brochure (2018-19)

Contact Us:

Heather Wood, Pupil & School Support Service Lead

This email address is being protected from spambots. You need JavaScript enabled to view it.

Tel 0121 303 1792 

Twitter: @A2Education

Can't find what you're looking for? Download the PSS website map here


Contact PSS

Contact us for more information about any of our services or training



North:  0121 303 1793

South:  0121 303 8288


I feel that there has been a major improvement in SEN as a result of advice received from PSS.

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